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Python - AsyncTeleBot polling timeout error

Running this python script in a bash console:

import asyncio
from telebot.async_telebot import AsyncTeleBot
bot = AsyncTeleBot(SECRET_TOKEN)
asyncio.run(bot.infinity_polling())

This error message is printed to the console repeatedly every 2 seconds, regardless of the timeout parameter.

(async_telebot.py:321 MainThread) ERROR - TeleBot: "Request timeout. Request: method=get url=getUpdates params=<aiohttp.formdata.FormData object at 0x7f0c35d9b7f0> files=None request_timeout=20"

The same script works well when run locally, or if I used TeleBot instead of AsyncTeleBot (I need it to be asyncronous)

I have tried the following, but still facing the same issue

  • setting timeout and request_timeout parameters
  • using bot.polling(non_stop=True)
  • updating pyTelegramBotAPI

Would appreciate any assistance in resolving this issue!

sinstarzs | 6 posts | Dec. 14, 2022, 2 p.m. | permalink

Updating pyTelegramBotAPI to 4.8.0 resulted in a similar error:

2022-12-14 17:11:34,999 (asyncio_helper.py:101 MainThread) ERROR - TeleBot: "Aiohttp ClientError: ClientConnectorError"
2022-12-14 17:11:34,999 (async_telebot.py:361 MainThread) ERROR - TeleBot: "Infinity polling exception: Request timeout. Request: method=get url=getMe params=<aiohttp.formdata.FormData object at 0x7f003abe6520> files=None request_timeout=300"
2022-12-14 17:11:35,000 (async_telebot.py:363 MainThread) ERROR - TeleBot: "Exception traceback:
Traceback (most recent call last):
  File "/home/sinstarzs/.local/lib/python3.9/site-packages/telebot/async_telebot.py", line 357, in infinity_polling
    await self._process_polling(non_stop=True, timeout=timeout, request_timeout=request_timeout,
  File "/home/sinstarzs/.local/lib/python3.9/site-packages/telebot/async_telebot.py", line 397, in _process_polling
    self._user = await self.get_me()
  File "/home/sinstarzs/.local/lib/python3.9/site-packages/telebot/async_telebot.py", line 1899, in get_me
    result = await asyncio_helper.get_me(self.token)
  File "/home/sinstarzs/.local/lib/python3.9/site-packages/telebot/asyncio_helper.py", line 154, in get_me
    return await _process_request(token, method_url)
  File "/home/sinstarzs/.local/lib/python3.9/site-packages/telebot/asyncio_helper.py", line 105, in _process_request
    raise RequestTimeout("Request timeout. Request: method={0} url={1} params={2} files={3} request_timeout={4}".format(method, url, params, files, request_timeout, current_try))
telebot.asyncio_helper.RequestTimeout: Request timeout. Request: method=get url=getMe params=<aiohttp.formdata.FormData object at 0x7f003abe6520> files=None request_timeout=300
sinstarzs | 6 posts | Dec. 14, 2022, 5:15 p.m. | permalink

Is it possible that your code requires specific configuration to use proxy? See https://help.pythonanywhere.com/pages/403ForbiddenError/#proxy-details

Staff fjl | 4614 posts | PythonAnywhere staff | Dec. 14, 2022, 6:09 p.m. | permalink

Telegram API is whitelisted, and this script works when I run with Telebot instead of AsyncTeleBot

sinstarzs | 6 posts | Dec. 15, 2022, 2:27 p.m. | permalink

That's why I'm suggesting checking proxy settings. Free accounts connect to whitelisted sites via proxy.

Staff fjl | 4614 posts | PythonAnywhere staff | Dec. 15, 2022, 4:18 p.m. | permalink

It works after adding this. Thanks!

from telebot import asyncio_helper
asyncio_helper.proxy = 'http://proxy.server:3128'
sinstarzs | 6 posts | Dec. 15, 2022, 5:43 p.m. | permalink

Excellent, thanks for confirming!

Staff giles | 12096 posts | PythonAnywhere staff | Dec. 16, 2022, 12:38 a.m. | permalink