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Access to PythonAnywhere problem

Hi!

As a teacher, I use PA as a platform to keep my students on a controlled environment where they may follow practices and guides during their classes. But this week, as I were showing them how to create a new account, somehow PA blocked our network. I could access trough teacher's wifi (we do use a different IP on it) but none of us was able on lab wired network. We were 19 accessing at the same time.

I've checked with our infrastructure team, and we had no firewall policy running to block this. Should it be that DDoS protection policy worked against us? This have happened yesterday afternoon, BRT time. Thanks!

Could you contact us at support@pythonanywhere.com? Please include external ip address of your lab wired network.