PythonAnywhere Forums

Payment Methods & Up Front Payment

I used my beginner plan for PythonAnywhere, and it worked great to start off with. Now I'm ready to upgrade! None of the preset plans were right for me, so I chose the custom plan option. I configured it how I liked (everything at the lowest pretty much), and I went ahead to start paying.

I ran into a few problems, and I have a few questions.

1) I see that there are 2 payment methods for PythonAnywhere: PayPal and Credit Card. What types of credit cards does PythonAnywhere accept? I have a different card, and I'm not sure if PythonAnywhere will accept it.

2) With the custom plan, is it possible for me to pay my fee for my custom plan up front? Can I pay for it all for a year, instead of a recurring payment each month?

3) Finally, with my custom plan, do I get to add a custom domain, or do I have to keep the PythonAnywhere subdomain? I'd like to be able to use my own domain.

Thanks!

Excellent questions, thanks -- we obviously need to improve our payments page so that they're answered up-front!

1) I see that there are 2 payment methods for PythonAnywhere: PayPal and Credit Card. What types of credit cards does PythonAnywhere accept? I have a different card, and I'm not sure if PythonAnywhere will accept it.

We accept Visa, Mastercard and American Express. Both Visa credit and Visa debit should work fine (though it can depend on your country)

2) With the custom plan, is it possible for me to pay my fee for my custom plan up front? Can I pay for it all for a year, instead of a recurring payment each month?

Yes you can, and it's also cheaper -- we charge you ten times the monthly payment for the whole year. If you want to do that, just drop us a line at support@pythonanywhere.com -- we need to process annual payments manually at the moment.

3) Finally, with my custom plan, do I get to add a custom domain, or do I have to keep the PythonAnywhere subdomain? I'd like to be able to use my own domain.

Yes, you can use a custom domain with a custom plan.

Great! Thanks for the quick reply :) Absolutely perfect for me, so I expect to get setup very quick.

Have a great day!

Excellent! And you too :-)

Hello. I hope you don't mind me resurrecting this thread, but my question is related.

I'm also upgrading my account, and would like to use my PayPal account. However, I don't want to use my Credit Card since I have PayPal funds available anyway, but it seems that option is not possible and I'm always directed to the Instant Payment option.

May I have an email address I can manually specify in PayPal to pay for the upgrade?

EDIT: Never mind, now I understand why a credit card is required: it's for the recurring billing.

if you want you can also pay for a 12 month annual plan- then you could probably use your paypal funds to pay. just email PythonAnywhere support about it.

Yup, plus one to what bfg says. For reasons they've never managed to adequately explain to us, PayPal won't do recurring billing without a credit card. (Sure, your balance might run out at some point in the future -- but then, credit cards can get maxed out too, so they're not necessarily more reliable.)

So while we're happy to accept PayPal non-credit card payments, we need to process them manually right now and that means we can only do them for annual subscriptions.

On the plus side, if you pay up-front for a subscription then we give a discount, one year for the price of ten months.