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502 Bad Gateway when opening ipython notebooks

I am unable to open existign notebooks or create one. Thank you for your help. This is what I get :

deleted-user-1802663 | 20 posts | Jan. 3, 2018, 12:26 p.m. | permalink

Thanks for letting us know -- we're investigating.

Staff giles | 12096 posts | PythonAnywhere staff | Jan. 3, 2018, 1:05 p.m. | permalink

It looks like you've somehow managed to install some Python 2.7 code into your .local directory for Python 3.4; when the notebook system tries to start up, it runs Python 3.4 in the context of your Python environment, so that's making it crash.

If you remove the directory /home/moibnj/.local/lib/python3.4/site-packages/concurrent/ then that should fix the problem.

Staff giles | 12096 posts | PythonAnywhere staff | Jan. 3, 2018, 1:13 p.m. | permalink

It works fine now, thank you !!!

deleted-user-1802663 | 20 posts | Jan. 3, 2018, 1:21 p.m. | permalink

Excellent, thanks for confirming!

Staff giles | 12096 posts | PythonAnywhere staff | Jan. 3, 2018, 5:17 p.m. | permalink

Im having this exact problem. Should i delete the same folder?

deleted-user-3240315 | 2 posts | Jan. 22, 2018, 10:04 a.m. | permalink

Hi there, we're just looking into this issue now, will keep you posted...

Staff harry | 2710 posts | PythonAnywhere staff | Jan. 22, 2018, 10:09 a.m. | permalink

give it another go now?

Staff harry | 2710 posts | PythonAnywhere staff | Jan. 22, 2018, 10:26 a.m. | permalink

Thanks it's working again now :)

deleted-user-3240315 | 2 posts | Jan. 22, 2018, 10:28 a.m. | permalink

Excellent, thanks for confirming!

Staff giles | 12096 posts | PythonAnywhere staff | Jan. 22, 2018, 7:52 p.m. | permalink