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consoles are very slow and problem accessing ssh

Hi,

I am facing these issues with PA right now.

a. Console: Typing in console is very slow and appears after 20 seconds or so. b. SSH: tried to connect to ssh.pythonanywhere.com with my email address as user id. nothing happens and it just time out.

deleted-user-61217 | 9 posts | July 29, 2013, 10:14 a.m. | permalink

Hi somisetty,

We did have a problem with one of our console servers over the weekend. It was a combination of a bug in the code we hadn't seen before and a misconfiguration of that particular server.

In regards to connecting to ssh with your email address. That won't work. You need to use your PythonAnywhere user name.

Staff hansel | 459 posts | PythonAnywhere staff | July 29, 2013, 12:14 p.m. | permalink

Hey, i even tried that after giving my user id, the terminal wont even ask for password. PUTTY is worse, it does not even ask for login name.

I am using port 22. is that ok?

deleted-user-61217 | 9 posts | July 29, 2013, 2:41 p.m. | permalink

What exactly are you trying?

ssh somisetty@ssh.pythonanywhere.com

Works for me and asks for the password immediately. Which of course I can't give :)

ssh hansel@ssh.pythonanywhere.com

Asks for a password, and because I know it I can get straight into my environment. Port 22 is correct.

Staff hansel | 459 posts | PythonAnywhere staff | July 29, 2013, 3:22 p.m. | permalink

found the problem. its a firewall issue of my employer. its working fine. thanks.

deleted-user-61217 | 9 posts | Aug. 5, 2013, 6:28 a.m. | permalink

Thanks for confirming!

Staff giles | 12095 posts | PythonAnywhere staff | Aug. 5, 2013, 2:57 p.m. | permalink