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Consoles stuck on "Starting encrypted connection to on port 443"

If I open a new console it works fine, but I can't view any of my running consoles. How do I fix this?

Sorry about that, it's a bug in our configuration. A fix is being prepared and will be live shortly.

That should be fixed now. You'll need to hit refresh on any stuck consoles...

Thanks for lettings us know! Do shout out again if you see any more problems.

Having this problem at the moment starting the MySQL console. Any ideas?

That is strange; there are no errors being logged on the system, and I was able to start MySQL, bash and Python consoles -- but looking back at our logs I can see connections coming in for your MySQL console but nothing after that -- it's as if the specific MySQL process you're connecting to is dead.

Have you tried killing that MySQL console and starting a fresh one? And are you able to start Python and Bash ones?

I figured it out. I had deleted my default database. I have been working with another database for my webapp instead of the default. Once I created a new default database it's working fine.

Ah, right -- that makes sense. I'll log a bug against this anyway -- we should have a better error message in this case -- or perhaps prompt you for the database to connect to.

BTW, I'm not sure if it's obvious, but if you want to start a MySQL console on a non-default database, you can click on the DB name on the MySQL tab.

Thank you for the info.

I can't wait to have this problem when I delete my default PG database...☺

But on a serious note...Any update on PG?

Nothing yet... the problem is mostly infrastructural; we get quite a lot of good stuff -- backups, etc -- for free from Amazon AWS by using their RDS service for MySQL... and so we need to build a lot of it ourselves for PostgreSQL. Might take a little while :-(

hi there,

Consoles stuck on "Starting encrypted connection to on port 443" please fix the problem. thanks

hi there,

this account has the same problem.

please fix it.

thanks

and me

Hi there -- sorry about that, one of our console servers is having some problems. I've taken it out of service while we fix it.

Just so clarify things: when you start a console, it's randomly allocated to one of the console servers. So if you see this problem, normally you can work around it by starting a new console.

hi there,

this account has the same problem.

please fix it.

thanks

Having the same problem with some of my consoles. However, scheduled task are running correctly.

Thanks.

Hi there, one of the servers (consoles-8) did have a glitch, we've kicked it over -- are things working again?

we should normally get automated alerts for this, but that server wasn't in the list for some reason. we've added it now...

hi there,

this account has the same problem.

please fix it.

thanks

Yes, same to me.

Hi there, could you try closing any consoles (from the Consoles tab) that are currently having problems connecting and then re-open them?

I have close them. But the consoles dont run again.

Three of my consoles stucked from last night

My colleagues just deployed a new fix -- will you give it another try?