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Payment Charged Twice but Developer Plan Not Activated

Hi,

My name is Brij, and I'm a big fan of PythonAnywhere.

I recently tried to upgrade to the Developer Plan, but I ran into an issue. I first attempted the payment using my credit card. The payment was successfully charged, but my account was not upgraded. Assuming the payment had failed, I tried again using my debit card. That payment was also charged, but my account still wasn't upgraded.

As a result, I've now been charged twice, but my account remains on the free plan.

Could you please investigate the issue, activate my Developer Plan, and process a refund for the duplicate charge if both payments were captured?

Thank you for your help. I look forward to your response. Username : brij1823 Best regards,

Brij

You were charged once and your account is upgraded.