Forums

Password protection breaks staging site

Hi,

If set a username and password on my staging site in Web > Security > Password protection, I'm constantly prompted for the details when I try to access certain pages. No matter how many times I enter the details, the prompt reappears and the pages never finish loading.

Any idea what could be causing this, and how to fix it? Thanks.

AF

Check the network tab in your browser developer tools to see what is happening with the requests. It it likely that there are redirects on those pages that may be causing the authentication to be retried over and over

There's nothing obvious in the network tab, other than a few unfinished requests that are blocked because the username and password get rejected. What else should I be looking for? And why might the password protection details not be working?

I'm still having this problem. Any ideas?