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Unknown issue with my account

Hello,

I'm having a persistent problem that is causing my site to be too slow.

First of all, the mysql interpreter in consoles is taking too long to load, almost not loading at all.

Secondly, I keep getting the following errors in server logs.

SIGPIPE: writing to a closed pipe/socket/fd (probably the client disconnected) on request uwsgi_response_writev_headers_and_body_do(): Broken pipe [core/writer.c line 306] during GET

When I try to ping my mysql host in bash console, I get no response at all.

What could be the issue.

It looks like two separate issues (that may have a common denominator). Could you tell more about the console issue and what do you exactly mean by "almost not loading at all"?

For the slowness in the web app I suggest starting with this help page.

Concerning the console, when I go to Consoles and select MySql console, the console get's stack at "Loading mysql interpreter..." It takes a very long time (over 10 minutes) at that point.

Even after it loading the mysql interpreter, when I try to run a query like "Show databases", it still takes another like 10 minutes to run that simple command in the console.

Is this happening only for all your consoles (e.g. are regular Bash / Python consoles also slow)? Is it consistent?

No, it's happening only for mysql consoles.

We will investigate. Looks like that specific database server was under huge load.

Thank you

Let us know if you need any other help.

Hello Support,

This issue is still persisting. Pythonanywhere is failing to load mysql interpreter in consoles.

I'm having the same issue. Unable to connect to any database using mysql console

Hi there. We have identified some poorly performing queries that were causing heavy load on your MySQL server. These queries have been terminated and the offending users contacted. Your database consoles and performance should be back to normal.