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ISSUE WITH MySQL database connection from Google Looker Studio

I am trying to create a connection between Google Looker Studio and the MySQL database existing in my account (Hacker account). I have checked the credentials multiple times and they are correct. This is the error I get on the Looker Studio side:

Sorry, we encountered an error and were unable to complete your request. Error ID: 42d89a4f

Any ideas? Has anyone tried this before? Thanks

Are you following https://help.pythonanywhere.com/pages/AccessingMySQLFromOutsidePythonAnywhere/?