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Hello everyone,

I'm hoping to get some help from the community or a staff member regarding two critical issues with my web app that are blocking my deployment. My username is xoxemo and the web app is configured for www.invictus-br.com.br.

Problem 1: Web App is Serving Stale/Outdated Files

The main issue is that my live website is not updating after I deploy new code. The browser continues to receive old versions of index.html, style.css, and script.js.

What I have done and verified:

My latest code is on the staging branch of my GitHub repository.

In the PythonAnywhere Bash console, I run cd ~/mysite followed by git reset --hard origin/staging. The command completes successfully and git status confirms that Your branch is up to date with 'origin/staging'.

Immediately after, I run cat ~/mysite/templates/index.html and I can confirm that the file on the disk is the new version with the latest changes.

I then click the "Reload" button on the Web tab.

Despite this, when I access the website (in an incognito window, with cleared cache), it still serves the old version of the interface. I have even tried URL versioning (style.css?v=2), and the old file is still served.

My hypothesis is that there is a very aggressive server-side cache (at the Nginx/proxy level) that is not being cleared by the "Reload" button.

Problem 2: SSL Certificate Failure (NET::ERR_CERT_COMMON_NAME_INVALID)

Related to the above, the SSL certificate for my custom domain is not being provisioned.

What I have done and verified:

My CNAME record for www is correctly configured at my domain registrar and has propagated globally (verified with dnschecker.org).

SSL Labs and curl -v both confirm that the server is presenting the generic *.pythonanywhere.com wildcard certificate, not a Let's Encrypt certificate for my custom domain. This is causing the "Not Secure" error in all browsers.

I have tried toggling "Force HTTPS" and reloading the web app multiple times over the last 12+ hours.

My Questions:

Has anyone in the community experienced such a persistent caching issue where the server serves old files even when the files on disk are up-to-date? Are there any other commands or tricks to force a hard cache purge?

For the PythonAnywhere staff: Could you please investigate my web app for a stuck SSL provisioning process and this potential caching bug? My project is completely blocked.

Thank you for any help or insight you can provide.

WE do not have a server-side cache of your pages. If you are seeing a page that looks like it has not been updated, make sure that the file that you are changing is actually the one that is being served by your web app.

Your DNS configuration appears to be correct and it is working.

At the moment, your site does not appear to be starting up. That means that it is not able to serve the verification files for Let's Encrypt. First get your site to a point where it starts up, then you should be able to apply a certificate to it.