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Logs not updating

Hello,

I'm trying to run a flask web app, and I'm getting errors (which are expected, I'm putting this from local to deployed for the first time), but unfortunately can't debug because all of my log files are blank, and continue to be. I've tried clearing browser caches and trying in a different browser (I've tried both chrome and firefox), but nothing has updated. I also saw the note on rotating scripts, but the logs in the log cache are empty as well.

I may be doing something stupid, but any help would be very appreciated!

my error logs aren't working either....... access and server are working

My error logs just started to populate again.

Yes, sorry about that -- our logging system had a hiccup earlier on today, and we had to restart a service -- that was what fixed the issue about 20 minutes ago.

Great, thanks! Mine started populating again as well.

Thanks for confirming that!

HI It seems logs are not updating. Could admin please check.

Hi My logs are also not updating since last night

Logs and storage usage stuck df and PythonAnywhere dashboard showing inconsistent disk usage Apps not updating and logs frozen Other users reported same today Please sync storage / restart logging backend

Logs not updating although I have +20% disk space...any solutions other than restarting the server as I did numerous times?

We are investigating that.

thank you for investigating the issue. It's impossible to troubleshoot a website without the error log or using print statements to echo print and track issues on the server log

Sorry about that. Logging is working again.