Forums

Hi,

My app which is integrated with Mpesa (a payment platform) keeps throwing [Django] ERROR (EXTERNAL IP): every other time when initiating Mpesa payment. Restarting my app temporarily fixes the issue (for like an hour), before it comes back.

This is the server log: 404 Client Error: Not Found for url: https://api.safaricom.co.ke/mpesa/stkpush/v1/processrequest.

Is the web server blocking access to it?

We're not blocking access to that site, no -- it's on the allowlist for free accounts. That error just seems to be saying that the URL you are provided doesn't exist on that server.