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Hi there can I get a cancellation and refund on my account please? Just find the pricing too much for my needs at the moment.

You need to downgrade your account on the Account page (there's a red button "Downgrade to a free account") and then request the refund (if it's your first 30 days of subscription) at support@pythonanywhere.com, and we'll process that.

I would like to cancel my server and get refund, thank you very much.

@diogenis No problem -- I see you already downgraded your account, so the subscription has been cancelled. I've refunded your payment (it should be processed within 10 working days).

Hi, I want to cancel my subscription for few months, please let me know how to stop my payments for my web app.

You can downgrade your account from your Account page.

Hello PythonAnywhere team,

I recently upgraded my account to the Hacker plan ($12), but due to some personal reasons, I have now downgraded back to the free tier. I would like to kindly request a refund for the recent payment, as I no longer require the paid features.

Please let me know if you need any additional details from my side.

Thank you for your support and understanding.

@HamzaArif That's done for you. It will show up in your bank account within ten working days (normally much faster, but it depends on how long your bank takes to process it).

Hello,

I would like to get a refund, got a web server running with the hacker plan but realized that I didn't need more than 500mb storage

Thanks

@martinsh It's done for you

I would like to cancel my server and get refund, thank you very much.

Ok. I have refunded your last payment. It should appear in your statement within 10 business days