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Connection to Atlas from scheduled or always-on task

Hi, The scripts that I need to run connect to a mongodb on the official server. They are working flawlessly with the console. (But the console get randomly restarted sometime and need to be manually opened). But in the scheduled or always-on task I get a DNS error even if the correct DNS library is installed.

OrdinaryBetty | 4 posts | March 18, 2023, 11:26 p.m. | permalink

Let us have a look at this issue during week.

Staff pafk | 3220 posts | PythonAnywhere staff | March 19, 2023, 12:18 p.m. | permalink

Perfect, thank you

OrdinaryBetty | 4 posts | March 20, 2023, 12:28 p.m. | permalink

Are you getting the DNS errors consistently? We're aware of an issue with always-on tasks that can manifest as occasional DNS lookup issues, but they would be very sporadic and that would not affect scheduled tasks.

If it's a consistent thing, could you post the full error message?

Staff giles | 12095 posts | PythonAnywhere staff | March 21, 2023, 10:46 a.m. | permalink

Yes, 100% of the time. I post a screenshot in a few min/hr

OrdinaryBetty | 4 posts | March 21, 2023, 1:19 p.m. | permalink

Look like it's working now! I don't know what was different the other day. Sorry for losing your time.

OrdinaryBetty | 4 posts | March 21, 2023, 2:10 p.m. | permalink

No problem -- please let us know if it comes back!

Staff pafk | 3220 posts | PythonAnywhere staff | March 22, 2023, 9:03 a.m. | permalink