SSH Error: ChannelException(1, 'Administratively prohibited')

Hi all, identical issue from here, also following the help section with a European paid account, I am having the error:

2022-06-18 15:06:03,810| ERROR   | Secsh channel 0 open FAILED: open failed: Administratively prohibited
2022-06-18 15:06:03,811| ERROR   | Could not establish connection from local ('', 53782) to remote ('', 3306) side of the tunnel: open new channel ssh error: ChannelException(1, 'Administratively prohibited')

The code executed below:

sshtunnel.SSH_TIMEOUT = 5.0
sshtunnel.TUNNEL_TIMEOUT = 5.0
mydb = None
tunnel = None

    tunnel = sshtunnel.SSHTunnelForwarder(
        remote_bind_address=('', 3306)
    mydb = mysql.connector.connect(

If i switched the SSH hostname with the european one '' I get this error:

Could not connect to gateway : Unable to connect to [Errno 61] Connection refused

Thanks for your help!

Have a look at our example code with instructions on what addresses and passwords to use in each location: In particular, make sure that the case of the username is correct.

Yes I have followed these instructions indeed. The problem is, when I try manual SSH with the European ssh hostname my password is always wrong. With the generic ssh hostname it works fine all the time. And I am using the same password for authentication (password I use to log on pythonanywhere). European SSH hostname:

ssh -L
<<<<<<:>~ PythonAnywhere SSH. Help @'s password:
Permission denied, please try again.'s password:

With generic SSH hostname it works fine:

ssh -L
<<<<<<:>~ PythonAnywhere SSH. Help @'s password:
Last login: Sat Jun 18 14:12:21 2022 from
Connection to closed.

Do not use the EU hostname. You do not have an account on the EU servers.