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Credit Card Payment getting declined

Hi my credit card payment is continuously getting declined after RBI guidelines. Can I get some suggestions for this scenario. The website is down since yesterday and I am unable to reactivate it because payment is getting declined.

I see you were able to upgrade after a while -- we recommend switching to annual payments for users who are affected by the recent RBI regulations, since those payments are not treated as recurring ones. If you'd like to switch to annual payments, drop us a line at support@pythonanywhere.com and we'll prepare a payment link for you.