Forums

Could not connect to SSH server

Hi, I just become a paid member and I try to connect to MySQL from MySQL Workbench. When I try to test the connection I get an error Could not connect to SSH server. I attach a screen shot of the connection.

One more thing since I am new here - forum is the only support place in pythonanywhere? How do you get support for issues that are not forum related? for example subscription?

enter image description here

Well I was tooooo fast - after 1.5h i am able to login with the same configuration - maybe it took some time to update that I am a paid member...

So the only question that remains (completely irrelevant to the topic...sorry) is how you get support for issues that are not "forum proper" ;)

Glad you got that working! If you want to discuss something directly with us, send us an email to support@pythonanywhere.com.