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AlertTrace API whitelist request

Hi guys , I try hosted my django app in PythonAnywhere but i get error: urllib2.URLError:
urllib2.URLError: urlopen error Tunnel connection failed: 403 Tunnel or SSL Forbidden

My website is getting information from an API called AlertTrace and its a Contact Tracing service. I have the official api documentation.

Here is the official website: https://alerttrace.com/ For the API documentation I will send to the staff privately, please provide me the email. Thank you !

You can post the documentation here. If you prefer to contact us via email, here's the address: support@pythonanywhere.com.

Thanks for the quick respond. I send the documentation to the email already.

Hi can I know what's the estimation time of the API been approve?

If you've emailed us, we'll reply over email when it's done.