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Hi i bought a domain on register 365 and tried to host it using python 365 but it wasn't working any idea's why

kept on getting this error There is a problem with your domain name configuration. Take a look at the DNS setup section below for details. Be aware that DNS changes can take some time to propagate across the internet. The exact time they take will depend on your domain configuration, but it could be as long as a day.

that sounds like you didn't setup the cname stuff correctly. If you show us your cname config you are doing at your register we could give you some advice.

webapp-852524.pythonanywhere.com this was my cname

It doesn't look like you've configured your DNS at all. You can see that if you work through the guide here: https://help.pythonanywhere.com/pages/TroubleshootingDNS/

Hi still don't get what to do I'm quite new to this and trying to figure things out

We have a help page to introduce the concepts here: https://help.pythonanywhere.com/pages/DNSPrimer/ For the specifics of how to set the CNAME for your domain with your DNS host, I would suggest contacting their support.

Hi I set up a CNAME but I keep getting the same error

Could you send us a screenshot of the DNS config that you've done on your registrar's site, either here in the forums or by sending it via email to support@pythonanywhere.com?

hi can i have a refund wasn't able to complete what i wanted to do

@Eman56488 Send an email to support when downgraded.