Forums

Accidentally modified wrong file

I have accidentally modified one file in place of the other and saved it. However, I did not reload the application. Is it possible to get the old file back?

bruhadroop | 7 posts | Jan. 17, 2020, 8:27 p.m. | permalink

Write an email to the support@pythonanywhere.com with all the detail, including the information about how long and when was the file in the correct state. It takes time, but we may be able to recover it from the backup (maybe).

Staff fjl | 4599 posts | PythonAnywhere staff | Jan. 18, 2020, 10:30 a.m. | permalink

I wrote an email to support@pythonanywhere.com with all the details and time of action. Hope it helps :)

bruhadroop | 7 posts | Jan. 18, 2020, 5:26 p.m. | permalink

Thank you for successfully recovering my file. Keep up the great work!

bruhadroop | 7 posts | Jan. 20, 2020, 4:17 p.m. | permalink