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Hi guys.

I read about SMTP policy for free users at: https://help.pythonanywhere.com/pages/SMTPForFreeUsers/

Is it the same thing for the paying users? Thank you.

No, paying users have unrestricted internet access

yes, can confirm that.

Is there any documentation on how to get it set up on a paying account? I'm trying to set up password reset emails in Django. I'm guessing I need to sign up for a service like SendGrid but that with a paid account I don't have to rely on HTTP/HTTPS access?

With a paid account you can use Gmail if you like -- the same instructions apply from that help page as they do when you're using a free account. But yes, you can also use SendGrid, or indeed any other email host, whether it's directly SMTP or HTTP/HTTPS-based.