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Can I issue a refund?

I just upgraded my account to the hacker plan, since I want to use the Ipython and Notebook. But it turns out I am not able to use them on my PC. It seems the Browser do not support Ipython like kernel or similar thing.

Please help me to get the refund, thanks!

Hi there -- I think we sorted this out over email, but please do let us know if you still need anything.