Unable to run the flask program due to spacy issues

I used a free account and tried running my first flask app. But it gave me a space issue. Hence switched to a paid account. Installed spacy and got the messsage that it is successfully installed. But when I run the flask app, it says that spacy module is not found. When I did a pip install of spacy again, got a message that spacy is already installed.

Any help pls....

Make sure you're installing into the same version of Python or virtualenv that you're using for your web app.